Chinese New Year Holiday: Shipping Schedule Update (For Our International Customers)
Dear Valued FUFUSOULS Customers,
Wishing you a prosperous and joyful Year of the Dragon!
In celebration of the Chinese New Year, our warehouse will be closed from February 9th to February 22nd (Pacific Time). Please note that while shipping will be delayed during this period, our customer service team will remain available online to answer your inquiries.
Key Shipping Schedule:
All orders placed between 8:01 AM (PT) on February 12th and 11:59 PM (PT) on February 22nd will be processed and shipped together starting from February 23rd (PT), after the holiday.
Order Cut-off & Shipping Timeline by Region:
| Region / Time Zone | Affected Order Period (Orders will be delayed) | Shipping Resumes |
|---|---|---|
| North America |
PT: Feb 12, 8:01 AM ~ Feb 22, 11:59 PM ET: Feb 12, 11:01 AM ~ Feb 23, 2:59 AM |
From Feb 23 |
| Western Europe |
GMT (London): Feb 12, 4:01 PM ~ Feb 23, 7:59 AM CET (Berlin/Paris): Feb 12, 5:01 PM ~ Feb 23, 8:59 AM |
From Feb 23 |
| Japan & Korea | JST/KST (Tokyo/Seoul): Feb 13, 1:01 AM ~ Feb 23, 4:59 PM | From Feb 23 |
Important Notes for You:
- Customer Support: Our customer service team will be monitoring messages throughout the holiday. Feel free to contact us with any questions, and we will respond as quickly as possible.
- For Urgent Needs: To ensure your order is processed before the holiday, please complete your purchase before 8:00 AM (PT) on February 12th (or the corresponding time in your time zone).
- Order Tracking: As usual, you will receive a confirmation email with tracking information once your order ships from February 23rd onwards.
We sincerely appreciate your patience and understanding. Thank you for your continued support!
Warm regards,
The FUFUSOULS Team
www.fufusouls.com